Universal Service Availability

Diller Telephone is a telecommunications service provider providing basic and enhanced services within its service territory. Basic services are offered at the following rates.

Residence Service Rate - $19.95
(other taxes and fees may apply)

Basic services are offered to all consumers in the Diller Telephone Company service area at the rates, terms and conditions specified in the company’s Tariffs. For questions regarding the company’s services, call us at 1-402-793-5330 or visit us at 310 Commercial Street in Diller, for further information regarding our services.​

Statement of Nondiscrimination

Lifeline: Affordable Telephone service for income-Eligible Consumers

Lifeline is a government benefit program that provides discounts on monthly  telephone service for eligible low-income consumers to help ensure they can connect to the nation’s communications networks, find jobs, access health care services, connect with family and their children’s schools and call for help in an emergency.

Lifeline and Link Up Information for Diller Telephone Company in Nebraska


Diller Telephone Company Lifeline Terms and Conditions
Diller Telephone Company offers the Nebraska Telephone Assistance Program (NTAP) and federal Lifeline program (Lifeline) supported service. The programs provide discounts to eligible low-income consumers to help them establish and maintain telephone or qualifying broadband internet access service (BIAS).
Rates
NTAP reduces the cost of basic, monthly local telephone service by $3.50. The Lifeline program reduces costs of telephone or broadband internet access service (BIAS) up to $9.25 depending on selected qualifying service. Consumers can receive up to $12.75 per month in discounts when eligible for both programs. In addition, the Federal Universal Service Charge is not assessed to consumers participating in the programs.
How to apply for Lifeline
To receive NTAP and Lifeline program credit, a subscriber must apply for and receive eligibility approval from the Lifeline National Verifier. After receiving eligibility approval, the subscriber must notify their service provider to be enrolled in the Lifeline program. Next, the subscriber must complete the Nebraska Telephone Assistance Program (NTAP)/Lifeline Attestation Form. After enrollment in each program, the subscriber will be eligible to receive the associated credit.
Lifeline National Verifier Application Options:
There are three different ways a subscriber can apply for the benefit with the Lifeline National Verifier:
A) Electronic application on Lifeline National Verifier website:
https://www.lifelinesupport.org/national-verifier/
B) Paper application mailed to the Lifeline National Verifier for review and approval.
Link to a printable version of the application:
https://www.usac.org/wp-content/uploads/lifeline/documents/forms/LI_Application_NVstates.pdf
Mail the application and eligibility information to:
Lifeline Support Center PO Box 7081 London, KY 40742
C) Complete an in-person interview with a service provider. During the interview all information will be entered in the Lifeline National Verifier electronic system for approval.
All three methods will require approval by the Lifeline National Verifier. If the Lifeline National Verifier is unable to electronically validate subscriber eligibility information, additional information may be required. This information must demonstrate eligibility through participation in one of the qualifying federal assistance programs or through income-based means.
NTAP Assistance Form (Completed after approval by the Lifeline National Verifier):
A completed Nebraska Telephone Assistance Program (NTAP)/Lifeline Attestation Form must be received by the Nebraska public service commission to receive the NTAP assistance.
Link to a printable version of the form:
https://psc.nebraska.gov/sites/psc.nebraska.gov/files/doc/Attestation%20Form.pdf
Mail the completed form to:
NTAP
P.O. Box 94927
Lincoln, NE 68509-4927
Program Based Eligibility
Consumers are eligible for NTAP/Lifeline if they, one of their dependents or their household participate in one of the following qualifying assistance programs:
• Federal Public Housing Assistance (Section 8)
• Supplemental Nutrition Assistance Program (SNAP)
FCC Form 481 – Line 1210
• Medicaid
• Supplemental Security Income (SSI)
• Veteran’s Pension and Survivor Benefit
Acceptable documentation of program-based eligibility includes: current or prior year’s statement of benefits
from a qualifying state, federal or Tribal program; notice letter of participation in a qualifying state, federal or
Tribal program; program participation documents; or another official document evidencing the consumer’s
participation in a qualifying state, federal or Tribal program.
Income Based Eligibility
Consumers are eligible for NTAP/Lifeline if their household income is at or below 135% of the Federal Poverty
Guidelines. Acceptable documentation of income eligibility includes: prior year’s state, federal or Tribal tax return; current
income statement from an employer or paycheck stub; social security statement of benefits; Veterans
Administration statement of benefits; retirement/pension statement of benefits; unemployment/workmen’s
compensation statement of benefits; federal or Tribal notice of letter participating in General Assistance; or a
divorce decree or child support award or other official document containing income information.
Lifeline Program Service
Diller Telephone Company’s Voice NTAP and Lifeline service includes unlimited local minutes-of-use within the
toll free calling area. Diller Telephone Company’s Voice NTAP and Lifeline service does not include any free
minutes-of-use for toll. Toll is billed at the standard toll rate depending on which interexchange carrier the
consumer subscribes to for toll service. As part of the Lifeline service, toll blocking is available to eligible
consumers at no cost.
BIAS minimum speed and usage allowance standards are required for the service to qualify for the benefit.
Recertification of Lifeline Eligibility
Service recipients are required to recertify their eligibility annually. Failure to properly recertify a recipient’s
continued eligibility for service will result in termination of the service recipient’s monthly service discount and
de-enrollment from service.
Additional Lifeline Program Information
The Lifeline program and NTAP are limited to one benefit per household, consisting of either telephone line or
BIAS. A household is defined, for purposes of the programs, as an individual or group of individuals who live
together at the same address and share income and expenses. NTAP and the Lifeline program are government
benefit programs, and consumers who willfully make false statements in order to obtain the benefit can be
punished by fines, imprisonment, de-enrollment or can be barred from the program.





Diode Communications

300 Commercial Street
PO Box 236
Diller, NE 68342


402-793-5125

support@diodecom.net

Diller Telephone

318 Commercial Street
PO Box 218
Diller, NE 68342

 


402-793-5330
dtcsupport@diodecom.net

© DIODE COMMUNICATIONS.