Universal Service Availability

Diller Telephone is a telecommunications service provider providing basic and enhanced services within its service territory. Basic services are offered at the following rates.

Residence Service Rate - $19.95
(other taxes and fees may apply)

Basic services are offered to all consumers in the Diller Telephone Company service area at the rates, terms and conditions specified in the company’s Tariffs. For questions regarding the company’s services, call us at 1-402-793-5330 or visit us at 310 Commercial Street in Diller, for further information regarding our services.​

Statement of Nondiscrimination

Federal Universal Service Charge Notice - 1-1-21


For the 1st Quarter of 2021 the Federal Universal Service Charge (FUSC) contribution factor will increase to 31.8%. This will result in an increase in the charge that appears on your monthly telephone bill. The factor is applied to services designated as interstate by the FCC and changes from time-to-time based on the needs of the federal universal service fund. This government mandated program is designed to help keep local telephone service rates affordable for all customers, in all areas of the United States. The fund also provides schools, libraries, low-income consumers and rural health care providers with assistance in obtaining telecommunications services.





FCC FTTP Battery Backup Disclosure

Lifeline: Affordable Telephone service for income-Eligible Consumers

Battery Backup Disclousures - January 2021


Backup Power for Home Phone Service during Power Outages

A backup power supply (battery) is required for your digital voice service to be in service in the event of a power outage. A backup battery will allow regular corded land line phones to work during a power outage and to maintain the ability to connect to 911 emergency services. When a power outage occurs, you should ensure that you have one corded single-line touchtone phone connected directly to the Wi-Fi gateway or your in-home wiring (wall jack) and the gateway connected directly to the Battery Back Unit. If you connect a cordless phone, it will not function without a separate battery backup, and not all cordless phones are so equipped.

What Your Battery Can-and Can’t-Do for You

A backup battery allows you to continue to use your home voice service during a power outage. Without a backup battery, you will not be able to make any calls, including emergency calls to 911. A backup battery does not provide power to any service other than voice. Home security systems, medical monitoring devices and other equipment will not run on a home phone backup battery.

Purchase and Replacement Options

Backup battery replacements are available for purchase directly from Diller Telephone Company. If you have any questions regarding the cost of a battery back-up unit, how to request and obtain a replacement unit, or instruction on the installation of the battery or replacement battery unit, please call (402-793-5330) or visit our website at (www.diodecom.net).

If you decide to purchase a backup battery, you can also purchase a backup battery through many of your local retailers or on-line. Be sure to purchase the battery model that matches the type of modem that you have.

Expected Backup Power Duration

The battery backup available for purchase from Diller Telephone Company is expected to last up to 24 hours in the event of a power outage depending upon battery age, usage, and environment. The estimated life expectancy for the battery is 2-4 years depending on power outage frequency and environment.

Instructions for Proper Care and Use of Your Battery

Please follow the instructions included with your battery for proper use, storage, and care. Batteries should be stored in locations under normal room temperatures.

You should periodically remove and test your battery to verify both operation of the backup battery and its condition. The battery backup unit can be tested by unplugging it from the power outlet. If it is working correctly, the Optical Network Terminal will remain powered and regular corded land line phones will still work in the house. Make sure to plug the unit back in at the end of testing.

Battery backup units will display a battery light when the battery needs replaced. Please refer to the battery backup unit’s instruction manual for details on the warning indicator lights and the battery replacement procedure.

Diller Telephone Company does not supply any warranty on the battery backup unit.





Lifeline is a government benefit program that provides discounts on monthly  telephone service for eligible low-income consumers to help ensure they can connect to the nation’s communications networks, find jobs, access health care services, connect with family and their children’s schools and call for help in an emergency.

Federal Universal Service Charge Notice - 1-1-21


For the 1st Quarter of 2021 the Federal Universal Service Charge (FUSC) contribution factor will increase to 31.8%. This will result in an increase in the charge that appears on your monthly telephone bill. The factor is applied to services designated as interstate by the FCC and changes from time-to-time based on the needs of the federal universal service fund. This government mandated program is designed to help keep local telephone service rates affordable for all customers, in all areas of the United States. The fund also provides schools, libraries, low-income consumers and rural health care providers with assistance in obtaining telecommunications services.